Privacy Policy
Last updated: August 26, 2026
Maxilla is built with privacy in mind. This policy explains what information the app processes, why it is processed, when a third-party service is involved, and what is stored.
1. Information we process
Maxilla does not require an account, login, or email to use. When you choose to use the face rating feature, the captured camera image may be sent to a contracted third-party image-analysis provider so the provider can generate and return an estimated face rating to the app.
- We do not attach your name, email address, account identifier, or other direct contact information to the photo sent for analysis.
- The photo is used only to provide the analysis you request.
- Neither we nor the image-analysis provider retain the submitted photo after the analysis is completed.
- Submitted photos and analysis data are not used to train AI or machine-learning models, for advertising, to build user profiles, or to identify you.
- We do not sell your information or share it with data brokers or advertisers.
2. Photos & third-party image analysis
Maxilla asks for camera access so you can capture an image for the face rating feature. When you choose to request a rating, you direct Maxilla to transmit the captured image to our image-analysis provider. The provider acts only to deliver this feature and is required to protect the information consistently with this policy. The image is processed transiently and deleted after the requested analysis is completed.
You can decline camera permission in iOS Settings. You can also withdraw permission there at any time. If you do not want an image sent for third-party processing, do not request a face rating. The face rating feature cannot operate without this transfer.
3. TrueDepth API and face data
On supported Apple devices, Maxilla uses Apple's TrueDepth API together with ARKit only to display a real-time 3D facial outline while the camera is active. This data is processed on your device.
- We do not collect, store, retain, transmit, or share any TrueDepth, facial geometry, depth, or facial mesh data.
- TrueDepth and ARKit facial geometry data is not used for identification, authentication, advertising, profiling, or model training.
When you choose to use the face rating feature, the captured camera image may be transmitted to our third-party image-analysis provider solely for processing and generating an estimated face rating. This image processing is independent of Apple's TrueDepth API. No TrueDepth or ARKit facial geometry, depth, or facial mesh data is transmitted to the third-party service.
4. Local storage, retention & deletion
- Photos submitted for analysis are not retained by us or the image-analysis provider.
- Analysis results, routines, and progress entries may be stored locally on your device. We do not sync or back up those entries to our servers.
- Locally stored app data may be included in device backups according to your Apple backup settings.
- A photo you selected from your own photo library remains in that library until you delete it; Maxilla does not control your original copy.
5. Subscriptions
Maxilla offers an optional auto-renewing subscription and a one-time lifetime option, handled entirely by Apple through your App Store account. We never see or store your payment details. Subscription management, including cancellation, is done in your Apple ID settings.
6. Support requests
If you contact us through the support page, you choose what to share. Any details you provide (such as an email for us to reply to) are used only to answer and manage your request. We keep support information only as long as reasonably necessary for those purposes and any legal obligations, after which it is deleted or anonymized.
7. Children
Maxilla is intended for adults and is not directed at children under 13.
8. How to delete your data
You can remove locally stored results, routines, and progress entries from within the app or by deleting the app. Uninstalling Maxilla removes its local app data from the device. Submitted photos cannot be retrieved or separately deleted after processing because neither we nor the provider retain them. To ask us to delete information you provided in a support request, contact us through the support page.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page.
10. Contact
Questions about your privacy? Reach us through the Maxilla support page.
11. Disclaimer
Maxilla is a personal wellness and self-improvement app. It does not provide medical, dental, or cosmetic advice, diagnosis, or treatment. For any health, skin, or dental concern, please consult a qualified professional.